How we handle your data

Privacy statement

Effective date of the privacy statement: November 07, 2023

CDD Solutions B.V. ("us", "we", or "our") operates the https://www.cddsolutions.com/ website and all its subdomains. By “Services” we mean the use of solutions developed, sold and maintained by CDD Solutions B.V.

This document informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.cddsolutions.com/.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Telephone number
  • IP-address
  • Language
  • Cookies and Usage Data

Data you voluntarily provide to us; while using our service, sending us an email, consulting our customer service team or communicating with us in any way you are voluntarily providing us with data that we may collect.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We might use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We use functional cookies. These are necessary in order to make the application function.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies may be used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies provided by Google Ireland Limited as part of the 'Google Analytics' service. We employ this service to monitor and report on website usage by our visitors. Google Analytics collects data about your interaction with our website. To protect your privacy, this information is anonymized as much as possible, ensuring that your IP address is not included. We do not directly share your data with third parties. However, Google may provide collected data to third parties if legally required or if third parties process the information on Google's behalf. We have entered into a data protection agreement with Google to ensure that the use of Google Analytics complies with privacy regulations, including the General Data Protection Regulation (GDPR).

How long we store personal data

CDD Solutions B.V. does not store personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

Use of Data

CDD Solutions B.V. uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To send notification emails

Note that if you wish to no longer receive notification emails, you can change your email settings in your profile. Or you can request this change by contacting us.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Netherlands and our European datacenters. All your data will remain in the European Union.

By submitting your information and accepting this Privacy Policy, you consent to the transfer of your data as outlined in the policy.

CDD Solutions B.V. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

CDD Solutions B.V. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of CDD Solutions B.V.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Open banking data and account information

We have engaged the services of a third-party service provider, Salt Edge Limited, to offer access for open banking data and account information. By using our Transaction Monitoring module, you acknowledge and agree that your use of open banking and account information is subject to Salt Edge's End-user Dashboard Terms of Service and End-user Dashboard Privacy Policy. Please review Salt Edge's Terms of Service and Privacy Policy for details on how they handle your personal information and for your rights and obligations when using this service.

Rights to control personal data

You have the following rights:

  • Right of access
  • Right to be forgotten
  • Right to rectification
  • The right to data portability
  • The right to restriction of processing
  • The right to object
  • The right regarding automated decision-making and profiling
  • The right to clear information about what we do with your personal data

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contact@cddsolutions.com
  • By phone number: +31 (0) 85 489 1829
  • By mail: CDD Solutions B.V. Hillegomstraat 12-14 unit 1.02 1058 LS Amsterdam